Do the prices include VAT?

No — the prices shown exclude VAT; 15% VAT is added at checkout. An approved electronic tax invoice is issued for every payment, meeting the requirements of the Zakat, Tax and Customs Authority (ZATCA).

Which payment methods do you accept?

We accept mada, Visa, Mastercard, STC Pay and Apple Pay. Payment is taken in advance at the start of each billing cycle (monthly, yearly, or every two years).

Can I change my plan later?

Yes. An upgrade takes effect immediately and the difference is prorated against the days remaining. A downgrade applies from the start of the next billing cycle.

How are WhatsApp message fees charged?

Meta’s WhatsApp message fees are charged separately from the platform subscription, at Meta’s rates for the Saudi market. Those rates can change, so it is worth checking Meta’s own page.

Can I cancel at any time?

Yes, at any time and with no additional charge. Your plan stays active until the end of the current billing cycle. See the refund and cancellation policy for the full detail.

Does the free trial need a credit card?

No. The 7-day trial is entirely free with no card details, and it ends automatically without charging you.

Pricing and plans

Simple plans.
Transparent prices in riyals.

All prices are in Saudi riyals and exclude 15% VAT, which is added at checkout. Start free for 7 days, with no credit card.

Paid plans renew automatically and the new period is charged to the payment method on file until you cancel. You can cancel at any time from "Billing" inside the platform. Cancellation and refund policy

Free trial

Try everything — no credit card

0SAR

for 7 days

Start the free trial

One WhatsApp number
One team member
500 contacts
300 service messages a month
100 marketing messages a month
5 campaigns a month
Unlimited message templates
A shared team inbox
The conversation flow builder

Starter

For small businesses getting started on WhatsApp

209SAR/ month

299 SAR/monthSave 30%

A total of 2508 SAR billed yearly

Choose Starter

One WhatsApp number
Two team members
5,000 contacts
5,000 service messages a month
2,000 marketing messages a month
Unlimited campaigns
Unlimited message templates
A shared team inbox

Need more than one workspace?

Each branch, brand or client in a workspace of its own — its own numbers, contacts, inbox and team — under the same account and the same bill.

Each additional workspace costs half of your plan’s monthly price.

Your plan	Each additional workspace
Starter	149.50 SAR / month
Growth	249.50 SAR / month
Pro	499.50 SAR / month
Enterprise	2 additional workspaces included, more by agreement

Prorated for the rest of your billing period, then renewed with your plan.
Your annual-plan discount applies to the workspace too. Prices exclude VAT.

How workspaces work

Three separate workspaces, each with its own inbox, number and reports, all connected to a single account above them

What changes between the plans?

Every number here is the real limit in the platform — not an estimate. A dash (—) means the feature starts on a higher plan.

A detailed comparison of SAEI’s four plans
Capability	Free trialFree	Starter209 SAR / month	Most popularGrowth349 SAR / month	Pro699 SAR / month
The essentials
WhatsApp numbers	1	1	3	5
Team members	1	2	5	10
Contacts	500	5,000	25,000	100,000
Service messagesReplies inside the 24-hour window	300	5,000	20,000	50,000
Marketing messagesMessages you start, using an approved template	100	2,000	15,000	30,000
Campaigns a month	5	Unlimited	Unlimited	Unlimited
Message templates	Unlimited	Unlimited	Unlimited	Unlimited
Shared team inbox	Included	Included	Included	Included
Automation and AI
Conversation flow builderIncluded in the free trial so everyone can try it	Included	Not included in Starter	Included	Included
Active flows	3	Not included in Starter	5	Unlimited
AI assistant	Not included in Free trial	Not included in Starter	1	5
AI creditsPer month, and you can buy more	Not included in Free trial	Not included in Starter	2,000	12,000
Custom contact fields	Not included in Free trial	Not included in Starter	10	Unlimited
Channels
WhatsApp	Included	Included	Included	Included
Messenger	Not included in Free trial	Not included in Starter	Included	Included
Instagram	Not included in Free trial	Not included in Starter	Included	Included
Integrations
Full API access	Not included in Free trial	Not included in Starter	Included	Included
Salla integration	Not included in Free trial	Not included in Starter	Included	Included
Zid integration	Not included in Free trial	Not included in Starter	Included	Included
Integration with your own systemsYour site or your app	Not included in Free trial	Not included in Starter	Not included in Growth	Included
The OTP service	Not included in Free trial	Not included in Starter	Not included in Growth	Included
Team and reporting
Mobile app (iOS and Android)	Not included in Free trial	Not included in Starter	Not included in Growth	Included
White-labelYour logo, your colours, your domain	Not included in Free trial	Not included in Starter	Not included in Growth	Included
Report retention	Not included in Free trial	30 days	90 days	365 days
Audit log	Not included in Free trial	Not included in Starter	Not included in Growth	365 days
Support responds within	Not included in Free trial	24 hours	8 hours	4 hours

Add-ons you can buy with any plan

Added to your current subscription and billed monthly with your invoice. Prices exclude VAT.

An additional workspaceA branch, brand or client, with its own numbers, team and inboxHalf your plan price
An extra WhatsApp numberAnother number on the same platform149 SAR / month
5,000 extra contacts75 SAR / month
1,000 marketing messagesAdded to this month’s allowance149 SAR / month
1,000 AI credits49 SAR / month
5,000 AI credits199 SAR / month
20,000 AI credits699 SAR / month
A dedicated success managerOne person responsible for your account999 SAR / month

The free trial runs for 7 days and includes the flow builder so you can try it before subscribing. Prices exclude VAT, and Meta’s per-message fees are charged separately.

Accepted payment methods · ZATCA-approved e-invoice

madamada

VisaVisa

MastercardMastercard

American ExpressAmerican Express

Apple PayApple Pay

Samsung PaySamsung Pay

STC PaySTC Pay

* American Express acceptance depends on the payment gateway enabling it on your account.

Tool

The WhatsApp message price calculator

Work out Meta’s expected bill for your messages — 32 markets, 4 categories, in Saudi riyals.