The daily problems of running a restaurant
Communication gaps that cost you bookings and customers.
Bookings slip away
Booking calls you miss outside peak hours.
Confirming orders by hand
Someone on staff spends their shift confirming delivery orders.
No follow-up after a visit
The customer comes once and never returns — no win-back campaign.
Untargeted Ramadan offers
Blasted by SMS to the whole list, at a high cost.
Bad reviews you never see
The customer complains on WhatsApp — nobody replies.
Teams across several branches
Every branch has its own number and its own front desk.
What SAEI does for restaurants
Five engines that turn WhatsApp into a real revenue channel.
Automatic table bookings
The customer books over WhatsApp, picks a table, and gets an instant confirmation — no phone call.
- Pick the date, the time and the party size
- Instant confirmation and a reminder before the booking
- Cancel or reschedule in one tap
- Connected to your table-management system
The whole customer journey
From the ad to the repeat visit — every step automated.
- Step 1
The customer sees your ad on Instagram or Snapchat
- Step 2
They message on WhatsApp and get the menu straight away
- Step 3
They order, or book a table, through the AI agent
- Step 4
They get an instant confirmation and an order link or booking
- Step 5
Order status updates automatically until it arrives
- Step 6
An automatic satisfaction survey 30 minutes later
- Step 7
An invitation back after 30 days with a tailored offer
Compared with the alternatives
Why Saudi restaurants choose SAEI.
| Capability | SAEI | Generic tools | SMS / calls |
|---|---|---|---|
| Direct integration with Saudi POS | |||
| Automatic bookings over WhatsApp | |||
| Delivery order tracking | |||
| Personalised win-back campaigns | |||
| Several branches in one account | |||
| Integration with delivery apps | |||
| Instant satisfaction reporting |
Quick answers.
See what SAEI does for other industries