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Meta’s official pricing calculator

Work out what your WhatsApp messages cost — before you run your first campaign.

This calculator uses Meta’s official prices, effective 1 April 2026 for 32 markets worldwide. The fees go to Meta in full — SAEI applies them at a margin of 0%. You can compare markets and spread your message volume across the four categories to see your expected bill.

Market
Total monthly bill
264.02 SAR
Marketing
Promotional messages and campaigns to your customer base — offers, product launches, abandoned-cart recovery.
SAR 0.2159 / message
215.90 SAR
Utility
Notifications tied to a specific transaction — order confirmation, shipping update, appointment reminder, invoice.
SAR 0.0401 / message
20.05 SAR
Auth
One-time passwords for account creation, sign-in, and confirming sensitive actions.
SAR 0.0401 / message
8.02 SAR
International authentication
One-time passwords for account creation, sign-in, and confirming sensitive actions.
SAR 0.2240 / message
0.00 SAR
Service
Your replies to a customer inside the 24-hour window. The first 1,000 a month per number are free; past that they are charged at the utility rate.
SAR 0.0401 / message
20.05 SAR
Free within the allowance: 1,000
The first thousand service messages a month are free, per number · 1,000
The calculator applies that allowance for you: only what goes past the first thousand is costed. The allowance belongs to each business number separately, and starts again every calendar month with nothing carried over.
Ready volumes for every category:
These are Meta’s official prices — SAEI applies them at a 0% margin
Source: the WhatsApp Business Pricing documentation · Country keys · Authentication-International · Exchange rate SAR 3.75 to the dollar · effective 2026-10-01.
Want this estimate in your inbox?
We will send the breakdown by category and the total monthly bill, and our team may get in touch to help you with it.
Meta’s four official categories

When to use each category

Meta chooses the category automatically when it approves the template, and it is what sets the cost. The images are from WhatsApp Business’s own pages.

An example of a marketing template from Meta — an offer campaign

Marketing campaigns

Promotional messages and campaigns to your customer base — offers, product launches, abandoned-cart recovery.

  • A product launch to your customer list
  • A seasonal discount code
  • Abandoned-cart recovery after 24 hours
  • A renewal or loyalty campaign
An example of a utility template from Meta — an order update

Utility messages

Notifications tied to a specific transaction — order confirmation, shipping update, appointment reminder, invoice.

  • An order confirmation from your Salla or Zid store
  • A shipping status and delivery-date update
  • A clinic appointment reminder 24 hours ahead
  • An invoice sent after payment
An example of an OTP verification message from Meta

Verification codes (OTP)

One-time passwords for account creation, sign-in, and confirming sensitive actions.

  • An OTP on a new sign-in
  • Password recovery
  • Confirming a payment
  • Verifying a banking transaction
An example of a reply to a customer from Meta

Replying to a customer

First thousand free

Your replies to a customer inside the 24-hour window. The first 1,000 a month per number are free; past that they are charged at the utility rate.

  • Answering a direct question
  • Help with setup
  • Pre-sales questions
  • Technical support from an agent or the bot
The markets table

The price in Saudi riyals per market

32 markets worldwide. Meta’s official prices, effective 2026-10-01. Service messages are priced at each market’s utility rate, after the first thousand a month per number.

MarketMarketingUtilityAuthenticationInternational authentication
Saudi Arabia0.21590.04010.04010.2240
United Arab Emirates0.21590.05880.05880.1911
Kuwait0.29690.16490.16490.4497
Qatar0.12780.04500.0450—
Oman0.12780.09260.09260.2248
Iraq0.12780.02960.02960.4796
Egypt0.24130.01350.01350.2435
Rest of Middle East0.14700.03410.0341—
Nigeria0.19330.02510.02510.2810
South Africa0.14200.03560.03560.0749
Morocco0.15510.08630.08630.3041
Rest of Africa0.08430.01500.0150—
India0.04420.00520.00520.1139
Pakistan0.17720.05630.05630.2810
Bangladesh0.27420.01390.01390.3594
Sri Lanka0.27420.00750.00750.5390
Nepal0.27420.01270.01270.4193
Indonesia0.15400.09370.09370.5095
Malaysia0.32220.05240.05240.1566
Singapore0.27420.05990.0599—
Hong Kong0.27420.09730.0973—
Kazakhstan0.22630.06730.06730.5984
Turkey0.04080.00340.0034—
Israel0.13220.01990.0199—
Russia0.30050.14990.1499—
Rest of Asia Pacific0.31530.04230.0423—
United Kingdom0.23780.08240.0824—
Germany0.51140.20610.2061—
France0.32180.11240.1124—
Italy0.29770.11240.1124—
Spain0.26500.07490.0749—
Netherlands0.59830.18730.1873—
Poland0.13710.04570.0457—
Hungary0.32220.13110.1311—
Romania0.32220.10860.1086—
Ukraine0.32220.11160.11160.2794
Rest of Western Europe0.22180.06410.0641—
Rest of Central & Eastern Europe0.32220.07940.0794—
Brazil0.23420.02550.0255—
Mexico0.14860.03180.0318—
Argentina0.23150.09740.0974—
Colombia0.04680.00300.0030—
Chile0.33310.07490.0749—
Peru0.26340.11240.1124—
North America0.09370.01270.0127—
Rest of Latin America0.27720.04230.0423—
Other markets0.22630.02880.0288—
What is still free

Not everything you send is paid for.

After the changes of 1 October 2026, one free allowance and one free window are left. Knowing which of them applies to you is the difference between a bill you expected and a bill you did not.

Replying to a customer · first thousand free

Every business number gets a thousand free service messages a month. Past that, each message you send inside the 24-hour window is charged at the same rate as a utility message. The count restarts every month, never rolls over, and is never pooled between two numbers.

A free ads window · 72 hours

A customer clicked a CTM ad or the WhatsApp button on Facebook or Instagram? Every message you send them for 72 hours is free — marketing, utility, all of it.

Utility templates inside the window are now charged

Utility templates sent as a reply inside the 24-hour window had been free since July 2025. From 1 October 2026 they are charged in full, with no free allowance at all.

Frequently asked

Everything you need to know about the pricing.

Does SAEI take a commission on messages?

No. Meta’s fees are charged at their official rate exactly as they are, and the whole amount goes to Meta. SAEI applies a 0% margin to those fees.

Is replying to a customer free?

Not entirely, any more. Meta removed the charge for service messages on 1 November 2024 and brought it back on 1 October 2026. Every business phone number gets a thousand free service messages per calendar month; past that, each one is charged at the utility rate for the customer’s market — SAR 0.0401 for a Saudi customer. The allowance belongs to each number separately, never rolls over into the next month, is never pooled between two numbers, and earns no volume discount.

What counts as a service message?

Any free-form message — not an approved template — that you send in reply to a customer who messaged you in the last 24 hours, whether an agent typed it in the inbox or your own chatbot or AI agent sent it. An agent’s reply and a bot’s reply count exactly the same, which is what turns high-volume automation into a line on the bill from 1 October 2026.

What changed for utility templates?

Utility templates sent as a reply inside the 24-hour window had been free since 1 July 2025. From 1 October 2026 they are charged in full at the market rate, with no free allowance — the thousand-message allowance covers service messages only, not these.

What does a marketing message to a Saudi customer cost?

Under Meta’s schedule effective 1 October 2026: SAR 0.2159 per message in the Saudi market. Enter your message volume in the calculator above to see a detailed monthly cost.

What is the difference between Authentication and Authentication-International?

Authentication is the ordinary price for verification messages (OTP) in the market the number is resident in. Authentication-International applies in certain markets when an OTP is sent to a number in one of them — the price is higher because Meta passes on an additional operational cost.

Do I need to pay Meta’s fees directly?

Yes. Meta bills you for them through your own WhatsApp Business account. SAEI manages your account and provides the integration, but neither adds to nor deducts from Meta’s bill.

What is still free after 1 October 2026?

Two things. (1) The first thousand service messages a month, per business phone number. (2) The free entry point window: when a customer starts the conversation from an ad that clicks through to WhatsApp, or from the WhatsApp button on Facebook or Instagram, every message you send them is free for 72 hours, in any category. What is no longer free: utility templates inside the 24-hour window, and service messages past the first thousand.

What happens if there is no payment method on file with Meta?

Meta stops delivering service messages. This is not a late-invoice problem: service messages are your replies in the inbox, so it means your support agents are typing into a channel that does not arrive. Make sure a valid payment method is on your WhatsApp Business account in Meta’s Billing Hub before charging begins.

Want a thorough read on Meta’s pricing model?
Read our complete guide to Meta’s WhatsApp Business pricing →